Terms of service

Terms of Service

These Terms of Service govern your use of the MsOrlivos website and services. By accessing or purchasing from our store, you agree to these terms.

General Conditions

By using our website, you confirm that you are at least the age of majority in your country or have permission to use this site under supervision. You agree not to use our products for any illegal or unauthorized purpose.

Products and Orders

All products sold through MsOrlivos include cosmetic tools and skincare products intended for general skincare use, pet supplies for general pet care, and consumer electronics for personal use. Skincare products are not medical devices and are not intended to diagnose, treat, cure or prevent any condition. Results vary between individuals. Electronics should be used in accordance with included instructions.

We make every effort to display product details accurately. However, we do not guarantee that product descriptions, images, or pricing are completely error-free. We reserve the right to correct any errors and update information at any time without prior notice.

We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or pricing errors. A full refund will be issued in such cases.

Pricing and Payment

All prices are listed in the currency displayed on the website. Prices are subject to change without notice. Discounts and promotions cannot be applied to past orders. Payment must be completed in full before an order is dispatched.

Delivery

Delivery timeframes are estimates provided in good faith. We are not liable for delays caused by couriers, customs, or circumstances beyond our control.

Intellectual Property

All content on this site is proprietary to MsOrlivos and may not be copied, reproduced or distributed without permission.

Limitation of Liability

We are not liable for any indirect, incidental or consequential loss arising from the use of our products or website.

Governing Law

These terms are governed by applicable local law in the customer's country of residence. Consumer protection rights are not affected by these terms.

Changes

We reserve the right to update these terms at any time. Continued use of the site following any changes constitutes acceptance.